Reseller Services

Value Added Distribution

• Continuous development of EPOS hardware, software and services in response to the needs of our resellers.
• Extensive range of Uniwell EPOS products designed for our market and our resellers.
• A range of industry leading EPOS products from a select range of solutions partners and manufacturers.
• A one-stop-shop for EPOS hardware, software and complete embedded solutions that is unique in our market.
• Unquestionable loyalty: we know our customers and do not compete against them.

Warehouse and Logistics

• Strategic stock levels to efficiently meet resellers’ day-to-day demands.
• Next day delivery.
• In-house work shop for repairs and refurbishments.
• Aftermarket parts and accessories.

Reseller Technical Support

• Exceptional standards of support for all resellers.
• Help desk and support team of industry experts with significant EPOS experience between them.
• State of the art call logging system to track technical issues.
• Advanced diagnostics and testing provided by in-house software QC team.

Customer Service/Sales Support

• Ongoing investment in resellers through targeted marketing, lead generation and referral campaigns.
• Training and guidance for resellers through sales workshops and training courses.
• Support for resellers through marketing and exhibitions.
• Ongoing reseller business development.

Product Development

• ‘Open Systems’ technology allows customers to leverage investment in our EPOS products.
• ‘Best of breed’ partner solutions to enhance our systems and provide tailored systems for users.
• Long-term planning and development for lasting solutions with peace of mind.
• Uniwell have the experience and capability to undertake bespoke software development projects for both the Uniwell embedded software platform and standard Windows / Windows Mobile platform (using the C#.net development environment).